Privacy Policy
- Last updated: September 4, 2026
- Effective date: September 4, 2026
- 中文版本：隐私政策
The operator of LazyMeow ("we", "us") recognizes the importance of your personal information and is committed to protecting its security. This Privacy Policy is prepared in accordance with the Personal Information Protection Law of the People's Republic of China and the data protection laws applicable in your country or region of residence, including, where applicable, the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This policy applies to the LazyMeow mobile application and our official website (collectively, the "Service"). Please read this policy carefully before using the Service.
1. Information We Collect and How We Use It
We collect personal information only within the minimum scope necessary to provide the Service.
1.1 Data Collection Inventory
| Information Type | Details | Purpose | Method | Required |
|---|---|---|---|---|
| Account information | Phone number or email address | Registration, login, security verification, account recovery | Provided by you | Yes |
| Device information | Device model, OS version, device identifiers | Service security, compatibility, troubleshooting | Collected automatically | Yes |
| App logs | App version, crash logs, performance data | Diagnostics and service improvement | Collected automatically | Yes |
| Feature data | Item records, categories, tags, reminder settings | Core product functionality | Entered by you | Yes |
| Transaction information | Product IDs, subscription status, order IDs, purchase tokens | Subscription processing, receipt validation, renewal status synchronization, and support | Provided by Apple App Store or Huawei AppGallery | Subscribers only |
| Images and photos | Item photos you upload | AI recognition, barcode scanning | Uploaded by you | No (optional feature) |
| AI session data | Conversation text you input, recognition results | AI assistant functionality | Input by you / system-generated | No (optional feature) |
| Feedback | Support emails or in-app feedback | Responding to feedback, improving the Service | Provided by you | No (optional) |
| Network logs | Access time, IP address | Security protection and compliance auditing | Collected automatically | Yes |
1.2 Purposes of Use
We use the collected information for the following purposes:
- Core functionality — item records, expiry management, reminders, search, sync
- Account and security — identity verification, login protection, risk detection
- Subscription and support — membership processing, entitlement management, after-sales requests
- Diagnostics — crash analysis, performance optimization, troubleshooting
- AI features — image recognition, smart conversation (only when you actively use them)
- Legal compliance — fulfilling information security and data protection obligations under applicable laws
We will not use your personal information for purposes not directly related to the above without your separate consent.
1.3 AI Data Boundaries
- When you use the AI assistant, image recognition, or OCR features, we process the text, images, and related context you submit only to the extent necessary to fulfill that specific request
- AI chat history is stored locally on your device by default and is not automatically synced to the cloud
- Images uploaded for AI recognition are not cached long-term on our servers; they pass briefly through the transmission chain only for as long as necessary to process the request
- We do not use your AI conversations, images, or recognition results to train our own or any third-party AI models
- If you clear chat history, delete local data, or deactivate your account, the corresponding AI data is handled according to the deletion rules described in this policy and the Account & Data Deletion page
1.4 Permissions
Sensitive permissions such as camera, photo library, and notifications are requested only when you first use the corresponding feature. You may refuse any permission; refusal only affects the related feature and does not impact other basic functionality.
See also: Permissions
1.5 Exceptions to Consent
Under applicable laws, consent is not required where processing is:
- Necessary to conclude or perform a contract to which you are a party
- Necessary to fulfill a statutory duty or legal obligation
- Necessary to respond to public health emergencies or to protect life, health, or property in emergencies
- Processing information you have already made public, within a reasonable scope
- Otherwise permitted by applicable laws and regulations
2. Sharing, Transfer, and Disclosure
2.1 Sharing
We do not sell your personal information. We share information only in the following cases:
- With your explicit consent
- As necessary to provide the Service — with service providers (e.g., cloud services, payment channels), bound by contract to protect your data
- As required by law — when requested by judicial or administrative authorities in accordance with law
2.2 Transfer
We do not transfer your personal information to third parties except:
- With your explicit consent
- In connection with a merger, division, acquisition, or asset transfer, in which case we will require the successor to remain bound by this policy
2.3 Disclosure
We do not publicly disclose your personal information except:
- With your explicit consent
- When required by law, legal process, litigation, or a mandatory government request
3. Third-Party Services and SDKs
The app integrates the following third-party services:
| Third-Party Service | Purpose | Information Involved | Privacy Policy |
|---|---|---|---|
| Apple StoreKit | In-app subscriptions and purchases | Subscription status, transaction information | Apple Privacy Policy |
| Sentry | Crash monitoring and performance analysis | Device information, crash logs | Sentry Privacy Policy |
| Huawei AppGallery / IAP Kit | HarmonyOS distribution, in-app subscriptions, receipt validation, and refund/renewal status synchronization | Product IDs, order IDs, purchase tokens, subscription status | Huawei Privacy Statement |
| DeepSeek | AI assistant and intelligent conversation | Conversation text you input, plus minimal context required for the request | DeepSeek Privacy Policy |
| Baidu Intelligent Cloud | Image OCR and barcode recognition | Images you upload (transmitted only during request processing, never cached long-term) | Baidu Privacy Policy |
We perform security assessments of third-party services and transmit only the minimum necessary data, de-identified where possible. If any provider changes, we will update this policy promptly.
4. Storage and Security
4.1 Storage Location
Your personal information is stored on servers located in mainland China. If you are a user outside mainland China, your data will be transferred to and processed in China when you use the Service. We protect data during cross-border transmission with encryption (HTTPS / TLS) and access controls, and process your information in accordance with this policy and the data protection laws applicable in your region.
4.2 Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:
- During account lifetime — account information and feature data are retained while your account exists
- After account deletion — we begin deletion or anonymization within 15 business days (except where law requires otherwise)
- Log data — network and security logs are retained for no more than 6 months (unless otherwise required by law)
- Transaction records — retained for at least 3 years in accordance with e-commerce and tax regulations
- Local AI session data — retained on your device until you clear chat history, delete local data, or uninstall the app
4.3 Security Measures
- Encrypted data transmission (HTTPS / TLS)
- Server-side access control and permission management
- Masked storage of sensitive data
- Security incident response procedures
If a personal information security incident occurs, we will notify you as required by law and report to the relevant authorities where applicable.
5. Your Rights
Depending on the data protection laws applicable in your region, you have the following rights, exercisable via in-app features or by email:
| Right | How to Exercise |
|---|---|
| Access and copy | View your profile in-app, or request by email |
| Correction | Edit your personal information in-app |
| Deletion | Delete records in-app, or request full deletion by email |
| Export | Settings → Data Management → Export Data |
| Clear AI chat history | Clear chat history within the AI assistant page |
| Account deletion | Settings → Account & Security → Delete Account |
| Withdraw consent | Turn off permissions in system settings |
| Complaints | File a complaint with the data protection authority in your region |
- How to request: email support@freshkeep.cc
- Response time: usually within 15 business days
- Identity verification: we may ask you to provide verification information for your security
See also: Account & Data Deletion
5.1 EEA / UK Users (GDPR / UK GDPR)
If you are located in the European Economic Area or the United Kingdom, you additionally have the rights of access, rectification, erasure (right to be forgotten), restriction of processing, data portability, and objection (including objection to processing based on legitimate interests), as well as the right to lodge a complaint with your local data protection authority. Our legal bases for processing are: performance of contract (providing the services you request), legitimate interests (service security and product improvement), and your consent (optional features, withdrawable at any time).
5.2 California Residents (CCPA / CPRA)
If you are a California resident, you have the right to know the categories and purposes of personal information we collect, to request deletion, to request correction of inaccurate information, and to opt out of the "sale" or "sharing" of your personal information. We do not sell personal information, and we will not discriminate against you for exercising your rights.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies for:
- Keeping the website functioning properly (essential cookies)
- Remembering your preferences (e.g., dark mode)
We do not use cookies for advertising tracking or user profiling. You can manage or delete cookies through your browser settings.
7. Automated Decision-Making
Our AI features (such as image recognition and the smart assistant) may involve automated processing. Such processing only assists with item entry and management and does not produce decisions that significantly affect your rights. You may always choose manual entry instead of AI features.
8. Protection of Minors
- The Service is primarily intended for adults. If you have not reached the age threshold for minors' personal information protection in your country or region (e.g., under 14 in mainland China, under 16 in the EU, or as otherwise defined by local law), you should use the Service with the consent and guidance of a guardian
- We do not knowingly collect personal information from minors below the applicable age threshold
- If a guardian discovers that we have collected a minor's personal information without consent, please contact us to have it deleted
9. Policy Updates
We may revise this policy as our business develops or laws change:
- Non-material changes — updated on our website and announced in-app
- Material changes — we will seek your consent again via a pop-up or push notification
Material changes include, but are not limited to: changes in the types of information collected, purposes of use, data sharing practices, or the ways you can exercise your rights.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Operator: Huang Chong (individual developer)
- Email: support@freshkeep.cc
- Website: www.freshkeep.cc
If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your country or region (users in mainland China may complain to cyberspace administration or personal information protection authorities).